1. Are you manufacturer?
A：Yes, we are manufacturer on led light housing die casting field for over 10 years.
2. What is your factory’ scale?
A : 4,500㎡ seif-bulit factory. Employees is about 100.We have our own mold design, equipped with ten large-scale die-casting equipments from 100 to 630 tons for aluminum alloy/ magnesium alloy die-casting, 5 post-processing CNC machining line, surface treatment and assembling lines. What’s more, we have our own aluminum material factory which can ensure supply of raw material for aluminum alloy housing.
3. Why do you choose LEELO Factory?
A：- Professional technical team.
-Satisfied customized requirement.
-Effective and efficient production management, bring client high efficient-low cost.
-Reliable quality control system.
4. What about your after sales services?
A：We will provide 2 year after sales-service, and 1% free accessories will be provided with order together.
5. Can we just place sample order first?
A：Yes, of course. Sample order is welcomed and kindly please advise your requirement ,so that we can make it better. We will choose competitive express to dispatch for you.
6. What's your payment term?
A：30% TT Deposit for PO Confirmation, 70% TT balance payment before delivery.
7.Can I be your sole agent in our country?
A：Thanks for your trust and could you please tell me what is your sales tunnel? Don't worry we will protect your price in local.
8.What is your MOQ?
A：Normal 100pcs each model and it can be made under 100pcs but the price will be a little bit different.
9.What about your delivery date？
A：7 days for samples and 25 days for mass production.
10.Could you make the lights into our logo?
A：Yes we can, Please inform us formally before our production and confirm the design firstly based on our sample.
11.Can I have free samples?
A: Yes it can. The sample will be charged firstly, and it will return back to you once you place order.
12.Do you have QC and how they works?
A：Yes we have and we will first check the material before production and will make aging testing during production and last drop test to make sure the goods were in good quality and in well protected.
13: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 1%.Secondly, during the guarantee period, we will send new light parts with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
14. Are there any protection policy to us clients?
A：Our company always devoting to maintain the interests of our clients and try to avoid them to exist in the same market. We will analyze our client's situation every quarter and we will recommend different hot sale items to release the risks.